2. Bookings cancelled 5 days before departure will be subject to a charge of 50% of the total cost. Bookings cancelled within 24 hours of departure will be subject to a charge of 100% of the total cost.

3. We agree to supply a vehicle's) to transport the booked number of passengers. No refund will be given if the actual numbers of passengers fall below the number booked.

4. You should arrive at departure and return points at least 10 minutes before the agreed departure time. Vehicles will depart at the very latest 15 minutes after the agreed departure time.

5. When a vehicle is delayed at its starting point waiting time may be charged.

6. You may not board or leave any service except at the prior agreed points.

7. Bookings will not be accepted for Christmas Day, Boxing Day or New Years Day.

8. Although we operate a 24-hour service bookings will only be accepted between the hours of 9 am and 5pm. but 24 hours via email.

9. Disabled passengers will be offered assistance where able. Wherever possible disabled passengers should be accompanied by an able bodied passenger. Folding wheelchairs will be carried if requested at time of booking but not battery operated chairs.

10. Animals are not carried on board vehicles with the exception of guide dogs accompanying a registered blind person or hearing dogs accompanying deaf persons.

11. The consumption of alcohol and food on vehicles is prohibited.

12. Smoking and the use of banned substances on vehicles is strictly prohibited.

13. The client shall be responsible for the behaviour of all passengers on vehicles. Damage to or soiling of vehicles will be subject to a charge to cover the cost of rectifying such damage or soiling.

14. Clients exceeding the bounds of acceptable behaviour will be required to leave the vehicle.

15. In the event of property being lost every effort should be made to locate it. If property is found on a vehicle we will notify the client. Items can be sent to the client on the payment of the appropriate carriage costs.

16. We shall have no liability for any delay or failure to carry you, or for the breach contract, where caused by a circumstance beyond our reasonable control.

17. If after all the travel arrangements are met and on the day the hire of the vehicle is extended over an hour, this will require a further charge for which you will be contacted.